What Is Trust?
Definitions for Trust
Trust is a powerful and complex word. Take a look in Onelook.com and you'll find multiple definitions:
Derived from the German word trost, which suggests comfort.
Noun: 1) Firm reliance on the integrity, ability, or character of a person or thing; 2) Confidence in and reliance on good qualities, especially fairness, truth, honor, or ability; 3) Dependence upon something in the future; hope; 4) Believing in the honesty and reliability of others; 4) Allow without fear; 5) Certainty based on past experience.
Synonyms: Faith, reliance, confidence, belief, hope.
Source: www.onelook.com
"Choosing to risk making something you value vulnerable to another person's actions.”
The Thin Book of Trust: An Essential Primer for Building Trust at Work, by Charles Feltman, Thin Book Publishing Co., 2009.
While it may not be possible to find THE definition of Trust, we do need to identify, describe and understand it before we can begin to build, strengthen or restore trust.
Trust Matters Group's Perspective on Trust
What are the costs of mistrust in business? Damaged reputation, loss of profitability, employees holding back their dedication, loyalty and commitment, loss of good employees, declines in customer loyalty and goodwil
Trust is the great intangible at the heart of every relationship and the most important currency we have in business. Trust means: accountability, authenticity, credibility, honesty, integrity, respect, and transparency. Without a commitment to truth, open communication, sharing and collaboration, a solid relationship cannot be formed.
What is trust? Doing the right thing and doing things right through the strategic alignment of values, behavior, words and actions.
From the workplace to the marketplace, trust matters: trust between managers and employees, trust between customer and supplier, trust between people in teams, and trust on a one-on-one basis. The essential ingredient for collaboration and effective communication, trust is critical for organizations in creating more open, honest and ethical cultures. As a fundamental spiritual dimension that is at the core of all business activity, trust can create a positive force in the workplace by its focus on both the bottom line and the highest good.
